Ethan Chen

The Problem Platform

The summer before junior year, I went to the M.E.T. Innovation Academy at Berkeley. The instructors kept repeating one line: businesses solve problems. Fired up, I started looking for one.

I asked friends what annoyed them. I made lists of things that seemed broken. Nothing. I searched online too.

The problem was, there were no problems. The ones I thought of weren't unique. The ones online were already solved.

All this time, I'd been going out to find problems. What if I built a place where problems came to me?

The Problem Platform landing page: Share Your Problems, Find Solutions.

Now I knew what, but not how. I found Marc Lou, who builds and launches small products by himself, and used the same stack he did. I took some of his attitude too: people will call parts of it suboptimal, but that doesn't matter if it works.

Posting could be anonymous, so nobody had to put their name on a personal problem. Votes sorted the feed, so the most popular problems got seen first.

The Problem Platform feed: a box to describe your problem, a post-anonymously checkbox, Hot, New, and Top tabs, and posts with votes and comments.

I posted it to Show HN, and it reached 107 points and 63 comments. The top comment was also the most common complaint: people wanted to see the problems before signing up. Shortly after, I let everyone read without an account. In total, more than 850 people signed up.

The Show HN post, 107 points and 63 comments, with the first comment asking to see content before signing up.

People posted 63 problems. Lots were jokes, personal problems, or problems that were already solved. But a couple were real problems someone could tackle: medical bills that could be $20 or $1,000 with no way to know beforehand, and finding a doctor who's taking new patients, which took one person 10+ hours of calls.

I set it aside when school started, then college applications and other projects took over. The site is still up.